RESOURCES
Email: airconsumer.ost.dot.gov
Phone: 800.778.4838
The Office of Aviation Enforcement and Proceedings with the U.S. Department of Transportation (DOT) has established a toll-free hotline to assist travelers with disabilities. The hotline will provide general information to consumers about the rights of air travelers with disabilities, respond to requests for printed consumer information, and assist air travelers with time-sensitive disability-related needs. Complaints can be submitted by email for investigation.
Phone: 800.778.4838
The Office of Aviation Enforcement and Proceedings with the U.S. Department of Transportation (DOT) has established a toll-free hotline to assist travelers with disabilities. The hotline will provide general information to consumers about the rights of air travelers with disabilities, respond to requests for printed consumer information, and assist air travelers with time-sensitive disability-related needs. Complaints can be submitted by email for investigation.
Air Travel Hotline - U.S. Department of Transportation
